Privacy Policy

1. Introduction

Hotel Ballerina respects your privacy and is committed to protecting your personal information. By using our website, you agree to the practices described in this Privacy Policy.

This policy explains:

• What information we collect

• How we use it

• How we protect it

This policy does not apply to third-party websites linked from our site.

2. Information We Collect

Personal Information

We may collect personal information such as:

• Name, contact details, and address

• Booking details and preferences

• Information provided through:

  • Website forms

  • Travel agencies or booking platforms

  • Direct communication with us

You are not required to provide personal information unless you choose to use our services.

Non-Personal Information

We may also collect non-identifiable information such as:

• Website usage data

• Browsing behavior

This helps us improve our website and services.

3. How We Use Your Information

We use your information to:

• Process reservations and provide services

• Improve website experience

• Communicate offers, updates, and promotions

• Respond to inquiries and customer support

Participation in promotions or contests is voluntary, and information is used only for those purposes.

4. Sharing of Information

We do not sell or trade your personal information.

We may share information only with:

• Hotel affiliates and trusted partners

• Travel service providers (for bookings)

• Service providers supporting our operations

• Authorities, if required by law

In case of business transfer (merger/sale), customer data may be transferred as part of assets.

5. Data Security

We take reasonable measures to protect your personal data from:

• Unauthorized access

• Loss or misuse

However, due to the nature of the internet, complete security cannot be guaranteed.
Any data shared online is at your own risk.

6. Access & Updates to Your Information

You may request:

• Access to your personal data

• Corrections to inaccurate information

We will process such requests where reasonable and legally required.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age.
If such data is identified, it will be removed promptly.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices and encourage you to review their policies.

9. International Data Transfer

If you access our website from outside India, your data may be transferred to and processed in India, where data protection laws may differ.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.